REFUNDS, RETURNS AND EXCHANGES

Refunds & Returns

We allow returns within a 14 day period, whatever your reason may be. Please let us know within the 14 days, and return the product in protective packaging. You will be responsible for the shipping service and cost. After we receive the product back we will refund you the original amount.

Refunds can also be issued when:

  • the product is not as described/damaged - we will issue a full refund and cover the costs of returns postage; unless you would like to keep the product and a partial refund issued instead.
  • the wrong product/size is sent - please return the product, we will send out the correct size after. All postage costs will be covered by us.
  • your order goes missing - in the rare event that this happens, you will receive a full refund, or a replacement sent out if stock availability allows.

Exchanges

If for example the wrong size was ordered, you can exchange it for another size (if stock availability allows). After the original product is returned to us, we will send out a replacement in the requested size. All returns postage costs will be at your expense.